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We take all necessary steps to comply with the Data Protection Act 1998 and its relevant subordinate legislation when handling any personal information.

When you supply any personal information to us we will meet our legal obligations to you in the way that we deal with that information. In accordance with the Data Protection Act 1998 we are required to collect the information fairly and to let you know how we will use it and whether we will pass the information on to anyone else. We will ensure that any information will be held only as long as is necessary to ensure our service runs smoothly. We will comply with the Principles set out in the Data Protection Act 1998 and we will ensure all personal information supplied to us is held securely. We use up to date industry procedures to keep personal data as safe and secure as possible against loss, unauthorised disclosure or access. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We will collect personal information from you, when you purchase products or services from us when you order through our store, when you speak to our customer services team over the phone or via this website. We may also keep a record of those parts of the website you use most often to enable us to monitor and improve our service and to know which parts are of most interest to you.

When you use this website to buy products or services we will need to collect information from you in order to enable us to process the transaction and fulfil your order. We may from time to time use your information to provide you with an update on Urbane furniture's services and products. This will include contacting you via email. When we collect personal data from you via this website, you will be given the opportunity to opt out of receiving information and updates from us about our services and products by email and other means. We may also use your personal data to search the files of credit reference agencies that record the search and may share information about you with lenders and relevant third parties. We may check you details with fraud prevention agencies and if anyone gives us false or inaccurate information and we suspect fraud, we record this. We and other organisations use such information to make decisions about credit and all types of insurance proposals and claims for you, members of your household and those to whom you are linked financially for money laundering and fraud prevention.

Where we employ other companies to provide services for us, including for example, delivery of orders or processing of credit card payments. Theses companies have access to the personal data needed to perform their functions and not for any other purpose. The personal data that we collect from you in store, over the phone or via this website will NOT be passed to any organisation beyond Urbane furniture Limited to be used for marketing purposes.
 

Like many websites when you visit our website we may issue a 'cookie' or unique code that allows us to identify your computer. We use the cookie to note the different areas of our website service recently accessed through your computer - it is only used in relation to this website and not in relation to any other websites you may visit. We will use the information collected in this way to tell you about services or products which might be of interest to you when you make further visits to our website. Most web browsers automatically accept cookies, but your browser's settings can be altered to prevent this. In addition Cookies can be deleted from your hard-drive. How you do this will depend upon the Internet browser that you use. Please refer to your relevant Internet browser manufacturer's website where you should be able to receive the information you need

If, at any time you want to update or amend your personal data that we hold please call on 0131 629 7661 or email us at help@urbanefurniture.com

This web site is operated by Urbane furniture Limited (referred to as,” “we” or “us” “our”) which is responsible for the processing of your personal data.This includes such things as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and, if you are shopping online, a password.

We regard your privacy as very important.

This privacy policy describes the information we may collect from you and the purpose for our collection of it. Any personal information that you provide to us over the phone, in store or via this web site will be dealt with in accordance with this privacy policy.